Privacy Policy

Introduction

Welcome to Lexi AI ("we", "our", or "us"). We respect your privacy and are committed to protecting your personal data in accordance with Botswana's Data Protection Act and other applicable laws. This policy outlines how we handle your personal data when you use our services.

Information We Collect

We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped as follows:

• Identity and Contact Data: Includes your name, email address, and other identifiers you provide upon registration.
• Technical Data: Includes internet protocol (IP) address, browser type and version, time zone setting and location, and other device-related information.
• Usage Data: Includes information about how you interact with our website and services.
• User Content: Includes any files, documents, questions, and prompts you submit to the Service, as well as the AI-generated responses.

Legal Basis for Processing

We will only use your personal data when the law allows us to. Our legal basis for processing your data includes:

• Performance of a Contract: To provide and manage the services you have subscribed to.
• Legitimate Interests: To improve our services, including the training of our AI models, and for security and administrative purposes.
• Consent: Where you have provided your explicit consent for a specific processing activity.

How We Use Your Information

Your personal data is used for the following purposes:

• To register you as a new user and manage your account.
• To provide, maintain, and improve our services.
• To manage our relationship with you, including notifications and support.
• To protect our business and website from fraud and other illegal activities.
• To analyze user interaction for service enhancement. Anonymized and aggregated data may be used for research and development.

Data Retention and Security

We have implemented robust security measures to protect your personal data from unauthorized access, alteration, or disclosure. We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including any legal or reporting obligations.

Your Rights and Choices

Under Botswana#&39;s Data Protection Act, you have rights in relation to your personal data, including the right to:

• Access, Correct, or Erase your personal data.
• Object to or Restrict the processing of your data.
• Data Portability, allowing you to obtain and reuse your data for your own purposes.
• Withdraw Consent at any time where we rely on consent to process your data.

To exercise these rights, please contact us. While there is no fee to access your data, we may charge a reasonable fee for requests that are unfounded, repetitive, or excessive.

Cookies and Tracking Technologies

We use cookies to track activity on our service and to enhance your user experience. You can configure your browser to refuse cookies, but this may affect the functionality of the Service.

Third-Party Disclosure

We may share your data with third-party service providers, such as payment processors and cloud hosting services, who are contractually obligated to protect your data and use it only for the purposes we specify.

International Data Transfers

Your information may be transferred to and maintained on computers located outside of Botswana, where data protection laws may differ. We will ensure that appropriate safeguards are in place for any such transfers.

Under Age Privacy Policy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the 'last updated' date.